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The Oxford Handbook of Work and Organization (Oxford Handbooks in Business and Management S.)


The Oxford Handbook of Work and Organization (Oxford Handbooks in Business and Management S.) Book DescriptionThe last twenty-five years of the twentieth century was a period of extraordinary change in organizations and the economies of the developed world. This continues today. Such has been the scale and momentum of events that, for some analysts, the only comparable periods are the early part of the twentieth century in which the shift to mass production and large-scale organization was accomplished, or the industrial revolution itself a hundred years earlier. Researchers in Europe and the USA in particular have been studying change in work and organizations, but there has been little attempt to systematize and draw together the results of their work. So far, the emphasis amongst writers on organizations considering the problem of contemporary change has been on ways of conceptualizing events, rather than also considering evidence. But what has actually happened? How much of the flux of events is real change, and how much mere change in emphasis in which apparent change... книги, книжный магазин, интернет-магазин Book DescriptionThe last twenty-five years of the twentieth century was a period of extraordinary change in organizations and the economies of the developed world. This continues today. Such has been the scale and momentum of events that, for some analysts, the only comparable periods are the early part of the twentieth century in which the shift to mass production and large-scale organization was accomplished, or the industrial revolution itself a hundred years earlier. Researchers in Europe and the USA in particular have been studying change in work and organizations, but there has been little attempt to systematize and draw together the results of their work. So far, the emphasis amongst writers on organizations considering the problem of contemporary change has been on ways of conceptualizing events, rather than also considering evidence. But what has actually happened? How much of the flux of events is real change, and how much mere change in emphasis in which apparent change......


Customer-Driven Services Management

S Balachandran


Customer-Driven Services Management S Balachandran Book DescriptionIntense competition in the rapidly growing global market has given rise to a need for superiority in services. Indian customers now demand world-class quality and efficiency, and companies that can provide this consistently will gain competitive advantage. The growing service industry forms a significant part of India's economy, on its own and as a support to the manufacturing industry. This Second Edition has been substantially revised keeping in view the continued demand and requirement for excellence in services management. In addition to presenting the concepts within which innovative processes and practices can develop, the author also discusses the new technologies, products and applications that have emerged. Theappeal of the book lies in the way the author has integrated the various dimensions of services management, including people management, quality, relationship marketing, strategies for growth and managing information in the knowledge... книги, книжный магазин, интернет-магазин Book DescriptionIntense competition in the rapidly growing global market has given rise to a need for superiority in services. Indian customers now demand world-class quality and efficiency, and companies that can provide this consistently will gain competitive advantage. The growing service industry forms a significant part of India's economy, on its own and as a support to the manufacturing industry. This Second Edition has been substantially revised keeping in view the continued demand and requirement for excellence in services management. In addition to presenting the concepts within which innovative processes and practices can develop, the author also discusses the new technologies, products and applications that have emerged. Theappeal of the book lies in the way the author has integrated the various dimensions of services management, including people management, quality, relationship marketing, strategies for growth and managing information in the knowledge......

Making Places Special

Gene Bunnell


Making Places Special Gene Bunnell Book Description Communities, like individuals, make choices that shape their futures. When those communities succeed, the choices they made are considered the root of their success. Rarely is good planning among them. In Making Places Special , Gene Bunnell works to correct that, offering a survey of ten exceptional places--from tiny Block Island, Rhode Island, to booming San Diego, California--where good planning played a critical role in making them special. These stories not only demonstrate the value of good planning in making a successful community but also prove that careful planning can help preserve and strengthen the qualities that make places unique to begin with. книги, книжный магазин, интернет-магазин Book Description Communities, like individuals, make choices that shape their futures. When those communities succeed, the choices they made are considered the root of their success. Rarely is good planning among them. In Making Places Special , Gene Bunnell works to correct that, offering a survey of ten exceptional places--from tiny Block Island, Rhode Island, to booming San Diego, California--where good planning played a critical role in making them special. These stories not only demonstrate the value of good planning in making a successful community but also prove that careful planning can help preserve and strengthen the qualities that make places unique to begin with....

Biometric Systems : Technology, Design and Performance Evaluation


Biometric Systems : Technology, Design and Performance Evaluation Book DescriptionThis book provides practitioners with an overview of the principles & methods needed to build reliable biometric systems. It covers 3 main topics: key biometric technologies, testing & management issues, & the legal and system considerations of biometric systems for personal verification/identification. It focuses on the 4 most widely used technologies - speech, fingerprint, iris & face recognition. It includes: · In-depth coverage of the technical and practical obstacles which are often neglected by application developers & system integrators & which result in shortfalls between expected and actual performance; · Detailed guidelines on biometric system evaluation; · Protocols & benchmarks which will allow developers to compare performance & track system improvements. Biometric Systems - Technology, Design and Performance Evaluation is intended as a reference book for anyone involved in the design, management or implementation of biometric... книги, книжный магазин, интернет-магазин Book DescriptionThis book provides practitioners with an overview of the principles & methods needed to build reliable biometric systems. It covers 3 main topics: key biometric technologies, testing & management issues, & the legal and system considerations of biometric systems for personal verification/identification. It focuses on the 4 most widely used technologies - speech, fingerprint, iris & face recognition. It includes: · In-depth coverage of the technical and practical obstacles which are often neglected by application developers & system integrators & which result in shortfalls between expected and actual performance; · Detailed guidelines on biometric system evaluation; · Protocols & benchmarks which will allow developers to compare performance & track system improvements. Biometric Systems - Technology, Design and Performance Evaluation is intended as a reference book for anyone involved in the design, management or implementation of biometric......

SpongeBob SantaPants (SpongeBob SquarePants)

Erica Pass


SpongeBob SantaPants (SpongeBob SquarePants) Erica Pass Book Description Ho, ho, ho -- uh-oh...something's wrong! The Christmas spirit is missing from Bikini Bottom! Can SpongeBob bring it back? Find out in this very merry lift-the-flap story! книги, книжный магазин, интернет-магазин Book Description Ho, ho, ho -- uh-oh...something's wrong! The Christmas spirit is missing from Bikini Bottom! Can SpongeBob bring it back? Find out in this very merry lift-the-flap story!...


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The Oxford Handbook of Work and Organization (Oxford Handbooks in Business and Management S.). . Книги.

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